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Merchant Guides

What does this do for me?

These guides cover the merchant tasks that are built into the Abandoned Cart Pro app. They do not describe features that are not in the app.

Setup

Get started with Abandoned Cart Pro

Complete the Home setup steps and clear the setup reminder.

Activate storefront tracking

Activate the web pixel so the app can track cart and checkout events.

Choose a plan

Compare Free, Pro, and Advanced and change plans through Shopify billing.

Recover carts

Review and convert abandoned checkouts

Read the checkout list and convert one checkout into a draft order.

Bulk convert checkouts to draft orders

Convert several checkouts at once with per-cart results.

Generate WhatsApp and SMS recovery links

Build a message deep link from a converted draft order invoice.

Manage the operator inbox

Resolve and snooze recovery tasks that need a human.

Recovery messaging

Set up recovery emails

Turn on consent-based sequences and choose a delivery method.

Brand recovery emails

Set the sender, logo, color, and button label, then preview.

Create recovery templates

Build reusable templates with merge tags and a live preview.

Configure recovery coupons

Apply a percent or fixed discount to converted draft orders.

Targeting and integrations

Target Shopify segments

Filter the checkout list to a Shopify customer segment.

Connect integrations

Forward events to Klaviyo and set up webhooks and the public API key.

Help and policy

Manage customer privacy requests

Download the JSON exports Shopify prepares for customer data requests.

Get support

Contact Pcnaid support and include the right details.
For technical context, read the architecture overview. Pcnaid Documentation › Shopify Ecosystem › Abandoned Cart Pro › Merchant