Get support and review policies
What does this do for me?
When you need help with setup, billing, or a privacy request, you can contact Pcnaid support by email. The app’s legal policies — Privacy Policy, Terms of Service, and Cookie Policy — describe how the app processes data and the rules governing its use.Contact support
Email support@pcnaid.com with:- Your
*.myshopify.comshop domain. - The app page or storefront action involved.
- The approximate time of the issue.
- What you expected to happen.
Billing questions
Your current plan, usage, trial eligibility, plan changes, and cancellation are available on the Plan & Billing page inside the app. A 14-day trial is available once per shop domain. Paid subscriptions are billed through Shopify.Privacy and legal policies
- Privacy Policy — describes data processing, Shopify access scopes, service providers, and privacy webhook responses.
- Terms of Service — covers plans, billing, merchant responsibilities, and disclaimers.
- Cookie Policy — explains how the app and its third-party services use cookies and browser storage.