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Manage settings and billing

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What does this do for me?

The Settings page is the central hub for configuring your app — branding, notifications, API keys, webhooks, integrations, and your subscription plan.

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1. Open Settings

  1. In the app sidebar, select Settings.
  2. Sub-pages include Branding, Notifications, Notification Templates, API Keys, Webhooks Configuration, Integrations, Migration, and Plan & Billing.

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2. Customize branding

  1. In Settings, select Branding.
  2. Customize:
    • Primary color, Secondary color, and Accent color.
    • Logo URL for the loyalty widget.
    • Font stack for the loyalty UI.
    • Points label (e.g., “Stars”, “Coins”).

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3. Configure notifications

  1. Go to Settings > Notifications.
  2. Configure email notification templates for 12 transactional events (points earned, reward redeemed, tier changed, etc.).
  3. Templates use {{variable}} substitution for dynamic content.
  4. Configure SMS notifications (Scale+) via Twilio.
  5. Email is sent via Resend; SMS via Twilio.

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4. Connect integrations

  1. Go to Settings > Integrations.
  2. Klaviyo (Pro+) — connect a Klaviyo private API key to forward committed loyalty events; keys are encrypted at rest.
  3. Other integrations include review providers (Reviews.io, Okendo, Loox, Air Reviews, Stamped, Judge.me).

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5. Manage plan and billing

  1. Go to Settings > Plan & Billing.
  2. View your current plan, monthly order usage, and the plan grid.
Plans:
  • Free ($0/mo) — 250 orders/month, points, referrals, store credit, up to 3 rewards.
  • Growth ($9/mo or $90/yr) — 500 orders/month, VIP tiers, POS, multilingual, points expiry.
  • Pro ($24/mo or $240/yr) — 2,000 orders/month, campaigns, checkout redemption, Flow/Klaviyo, segments.
  • Scale ($79/mo or $790/yr) — 5,000 orders/month, headless API, Wallet passes, custom events.
  • Enterprise (contact) — unlimited orders, custom integrations, SLA, warehouse export.
  1. Select a plan to start a 14-day free trial (one trial per shop domain ever) or upgrade immediately.
  2. Annual billing is about 10x monthly price.

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6. Manage API keys and webhooks

  1. Go to Settings > API Keys to generate and manage tenant-bound API keys.
  2. Go to Settings > Webhooks Configuration to manage outbound webhook endpoints, subscriptions, and view delivery logs with replay.

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Next steps