Create your first reward
What does this do for me?
Rewards let customers redeem their points for something valuable. You can create discount codes, free-shipping coupons, free product rewards, and store credit. The Free plan supports up to 3 active rewards; paid plans have unlimited rewards.1. Open Rewards
- In the app sidebar, select Rewards.
- The Rewards page shows your catalog of active and inactive rewards plus sub-pages for Store Credit and Discount Codes.
2. Create a reward
- Select Create reward.
- Enter a Name and Description for the reward.
- Set the Points cost — how many points the customer must spend.
- Choose the Discount type:
- Percentage off — set a percentage discount value.
- Fixed amount — set a fixed dollar discount.
- Free shipping — no value needed.
- Free product — select a product; the app auto-generates a 100% discount code.
- For the Free plan, you are limited to 3 active rewards. Paid plans support unlimited.
- Select Save.
3. Activate the reward
After saving, toggle the reward to Active. It becomes available for customers to redeem through the storefront loyalty hub, checkout, and POS.4. How customers redeem
Customers see active rewards in the storefront loyalty hub, checkout extension (Pro+ plans), and POS extension. When they select a reward, the app deducts points and creates a Shopify discount code (LOYALTY-* prefix).