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Merchant Documentation

Welcome to the merchant operating documentation for Pcnaid Lifecycle Manager for Apple Pay®. The merchant dashboard at https://lifecyclemanager.app provides tools for onboarding, domain verification, transaction monitoring, refunds, notification preferences, team collaboration, and help desk support.

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User guides

Follow these step-by-step guides to configure your store and operate your account:

Signing in & account security

Log in using Auth0 Universal Login, reset passwords, and manage credentials securely.

Onboarding wizard

Walk through the 7-step setup flow: account, plan, billing, Stripe KYC, domain verification, and platform connector install.

Business profile

Update your legal business name, federal tax identifier (EIN), contact details, and physical address.

Settings & notifications

Toggle transaction alerts, payment failure notifications, weekly reports, and access subscription billing.

Team management

Invite team members with Owner, Admin, or Analyst roles, generate 7-day invite links, and manage permissions.

Support tickets

Open support tickets directly from the dashboard, set urgency levels, and review communication threads.
Review the binding policies, platform terms, and merchant agreements governing Lifecycle Manager:

Terms of Service

Platform subscription terms, fee schedules, and merchant operational requirements.

Privacy Policy

Zero PAN storage architecture, data minimization, and Stripe Connect processing.

Cookie Policy

Strictly necessary authentication and security tokens on dashboard and checkout surfaces.

Acceptable Use Policy

Permitted commerce, supported high-risk verticals, and prohibited activities.

Merchant Agreement

Apple PPI delegations, domain association rights, and biometric liability shift.

Refund & Dispute Policy

Merchant subscription refund guarantees and end-consumer transaction dispute handling.

Accessibility Statement

WCAG 2.1 Level AA conformance standards across checkout and merchant surfaces.

Security & Responsible Disclosure

PCI DSS scope containment, mTLS cryptographic gateway, and security vulnerability reporting.