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Privacy Policy

EntityShield, operated by Pcnaid Inc, collects and processes personal data to provide entity management, permit tracking, and compliance services.

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What we collect

  • Account information: name, email address, and login credentials.
  • Entity data: legal names, formation details, EINs, addresses, and ownership information.
  • Usage data: page interactions and feature usage to improve the product.
  • Payment information: processed through Stripe; no full payment card numbers are stored by EntityShield.

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How we use your data

  • To provide and maintain the EntityShield service.
  • To process subscription billing through Stripe.
  • To send service-related notifications and updates.
  • To comply with legal obligations.

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Data sharing

We share data with third-party service providers only as necessary to operate the service: Cloudflare (hosting and object storage), Auth0 (authentication), Stripe (billing), OpenAI (AI assistant features, when enabled), Google (analytics and calendar sync), and integration partners that power optional features such as messaging, e-signature, security monitoring, AI project sandboxes, voice, and fax delivery. We do not sell personal data.

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Data retention

We retain your data for as long as your account is active or as needed to provide the service. After account closure, we retain data only as required by law.

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Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your data. Contact support@pcnaid.com to exercise these rights.

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Contact

Pcnaid Inc · Arlington, Texas · support@pcnaid.com