Manage exceptions and checklists
What does this do for me?
The Exceptions tab shows integrity events, missed opening or closing checklists, and time entries that need manager attention.1. Open the Exceptions tab
Select Checklists in the sidebar. The page has two tabs: Checklists and Exceptions. Select Exceptions.2. Review integrity events
The Integrity events table lists:- Late arrivals — Clock-in after the shift start time.
- Location mismatches — Clock-in outside the configured geofence.
- Device changes — Different device fingerprint from the last entry.
- Open entry conflicts — Member already has an open time entry.
3. Review missed checklists
The Missed checklists table shows checklists that are past their due date and still open. Select the template name to see which items are incomplete.4. Handle unresolved time entries
The Unresolved time entries table shows open entries. Entries left open more than 120 minutes after the linked shift ended (or more than 16 hours with no linked shift) are flagged as Missed clock-out. Select Clock out to close an entry as a manager. The manager clock-out records the closure time as “now” and adds an audit log entry.5. Create checklist templates and start checklists
On the Checklists tab:- Under Create template, enter a name and one checklist item per line. Select Create template.
- Under Start checklist, select the template and a due date. Select Start checklist.
- In the Open checklist items table, select a team member and select Complete to mark items done.