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Manage billing and plans

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What does this do for me?

View your current subscription, compare plan features, switch between monthly and annual billing, upgrade, or cancel — all from inside the app.

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1. Open the Billing page

Click Billing in the ConsentAI navigation or choose Manage billing from the settings page.

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2. Review your current subscription

The Current subscription section shows:

• Your current plan name and billing cadence.
• The subscription status badge (Active or other).
• The Shopify-approved recurring rate.
• If a lower rate is available, an Update price option to approve the replacement.

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3. Compare plans

ConsentAI offers three plans: Toggle between Monthly and Annual (2 months free) to see pricing.

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Free

Cart consent gate, policy snapshot with Shopify order binding, policy link and messaging, 7-day admin history.

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Pro (adds to Free)

Dynamic, accelerated, and independent product-page gating; 30-day history.

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Advanced (adds to Pro)

Custom CSS, multi-language consent text, unlimited history, and CSV export with integrity verification.

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4. Upgrade or downgrade

1. Toggle Monthly or Annual to see the pricing you want.
2. Click Upgrade or Downgrade on a plan card.
3. For upgrades, Shopify’s secure confirmation page opens. Approve to activate.
4. For downgrades to Free, a confirmation modal lists what you lose. Click Downgrade to Free to confirm.

After confirming, return to ConsentAI. The Billing page shows the updated subscription.

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5. After a plan change

The banner at the top of the page confirms the change. Premium features on the new plan activate immediately. If Shopify has not yet reported the active charge, a warning banner appears — reload the page rather than starting the upgrade again.

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Questions?

Contact support@pcnaid.com.