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Privacy Policy

Last Updated: October 26, 2026

1. Overview

Pcnaid Inc. (“Pcnaid,” “we,” “our,” or “us”) operates HouseholdOS, a household operations application. This policy describes how we collect, use, and protect information.

2. Information We Collect

Account Information: When you sign up, we collect your email address and authentication identifier through Auth0. You control the household name, address, and time zone you provide. Household Data: HouseholdOS stores the data you enter: tasks, chores, calendar events, bills, budget categories and transactions, shopping lists, inventory items, floor plans, notes, documents, contacts, and medical records. This data belongs to your household. Calendar Integration Data: If you connect Google Calendar, we store OAuth tokens (AES-GCM encrypted) and sync event data one-way. Apple Calendar integrations use a read-only ICS feed URL. Bank Data: If you link a bank account through Stripe Financial Connections, we receive account metadata, balances, and transaction history. We never receive unencrypted bank account numbers. Usage Data: We collect anonymized performance telemetry through PostHog and Sentry to improve the application.

3. How We Use Information

We use your information to provide the HouseholdOS service: display your household data, send notifications, sync calendars, generate chore schedules, and process bank data you authorize.

4. Data Sharing

We share data only with infrastructure providers bound by confidentiality agreements:
  • Auth0 (identity management)
  • Cloudflare (hosting, edge routing, file storage)
  • Azure / PostgreSQL (database)
  • Stripe (financial data processing)
  • Resend (email delivery)
  • Twilio (SMS delivery)
  • OpenAI (AI assistant responses, when used)
  • PostHog and Sentry (anonymized telemetry)

5. Data Retention

You can delete your household data at any time through the Data Admin settings. We retain transaction audit records only as required by tax and financial compliance regulations.

6. Your Rights

You can access, export, or delete your data through the application or by emailing privacy@pcnaid.com.

7. Contact

For privacy inquiries: privacy@pcnaid.com