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Manage Marketplace Leads

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What does this do for me?

The lead inbox collects consented inquiries from public vehicle pages and lets dealership staff track each inquiry through a sales pipeline.

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Update an inquiry

  1. Open Leads for the selected dealership tenant.
  2. Review the customer’s name, email, optional phone, vehicle, current status, and assignment.
  3. Choose a new status and add an optional note.
  4. Select Save.
The implemented statuses are New, Assigned, Contacted, Appointment set, Working, Closed won, Closed lost, and Archived.

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Add a routing rule

If lead routing is included on the current plan:
  1. Enter a rule name.
  2. Optionally narrow it to a rooftop, make, or model.
  3. Optionally enter an assignee UUID or notification email.
  4. Set the sort order, leave the rule active if it should apply, and select Add rule.
You can delete an existing rule from the same panel. When routing is plan-gated or no explicit rule matches, the screen reports that leads fall back to the marketplace contact email or sales staff.