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Support Tickets

What does this do for me?

The Support screen lets you create support tickets and track their status without leaving the portal.

Create a support ticket

  1. Open Support in the signed-in portal.
  2. Choose New Ticket.
  3. Enter a subject and a description of your issue.
  4. Choose Submit to send the ticket to the support team.

Track tickets

  • Open Support to see your organization’s ticket history.
  • Each ticket shows its status (open, in progress, resolved).