Customer Gate offers two monthly plans: Standard at $9/month** and **Growth at $19/month, each with a one-time 14-day trial. The Plans and billing page shows both prices, quotas, trial eligibility, and your current usage, and lets you start, upgrade, downgrade, or cancel your plan.
Each plan card shows the price per month and its limits. Select Start 14-day trial if you are eligible, or Subscribe to start a plan. Shopify opens the approval flow; approve the charge there.For an active subscription, the active plan card shows Current plan. Use Upgrade or Downgrade to change plans through Shopify. Upgrades apply immediately; downgrades apply on the next billing cycle.
In the Cancel Shopify subscription card, select Cancel plan and confirm. No prorated refund is requested. Cancellation ends paid access. Reinstalling or resubscribing does not grant a second trial.
If a page asks you to choose a plan to continue, select Choose or manage a plan on the billing screen to start or resume your subscription before continuing setup.
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