Skip to main content

Terms of Service

Last updated: 23 October 2026

AgentLink is provided to Shopify merchants for publishing and monitoring agent-ready commerce profiles. Merchants remain responsible for their catalog, policies, payment-handler declarations, and use of generated endpoints.

Use and responsibilities

You agree to use AgentLink in accordance with Shopify’s terms and applicable law. The service must not be used to violate law, compromise another tenant, probe infrastructure, or transmit secrets through support channels.

Subscriptions and limits

Subscriptions renew through Shopify until cancelled. Plan limits apply to API use, readiness audits, proxy requests, and other metered capabilities. Cancelling does not reset trial eligibility.

Data and retention

By using AgentLink you authorise processing described in the Privacy policy, including the minimum Shopify scopes (read_products, read_inventory, read_legal_policies) and encryption of credentials and backups. See the privacy policy for access, deletion, and subprocessors.

These periods apply to live operational stores and privacy-export objects. Privacy exports expire after 7 days; expiry removes both the R2 object and its database row. Encrypted replay bodies are cleared after 30 days. Schema drift is deleted after 90 days; audit events and readiness audits after 365 days; usage and metering records (including traffic metadata and integration request ledgers) after 400 days. Age is measured from creation. An hourly lifecycle job removes eligible data; failures remain retryable. Expired privacy downloads are denied immediately. Uninstall records retain the existing shop/redact deletion path; no new uninstall expiry is introduced. Encrypted tenant-backup snapshots retain the existing shop/redact purge path; restoring a backup must remove expired and redacted data before serving it.

The service is provided subject to applicable Shopify terms. Contact support before relying on AgentLink for a use case with special regulatory or availability requirements.