> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pcnaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support Tickets

> Create and manage support requests from within the portal.

# Support Tickets

## What does this do for me?

The **Support** screen lets you create support tickets and track their status without leaving the portal.

## Create a support ticket

1. Open **Support** in the signed-in portal.

2. Choose **New Ticket**.

3. Enter a subject and a description of your issue.

4. Choose **Submit** to send the ticket to the support team.

## Track tickets

* Open **Support** to see your organization's ticket history.

* Each ticket shows its status (open, in progress, resolved).


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