> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pcnaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Marketplace Leads

> Review public marketplace inquiries and update their pipeline or routing rules.

# Manage Marketplace Leads

## What does this do for me?

The lead inbox collects consented inquiries from public vehicle pages and lets dealership staff track each inquiry through a sales pipeline.

## Update an inquiry

1. Open **Leads** for the selected dealership tenant.
2. Review the customer's name, email, optional phone, vehicle, current status, and assignment.
3. Choose a new status and add an optional note.
4. Select **Save**.

The implemented statuses are New, Assigned, Contacted, Appointment set, Working, Closed won, Closed lost, and Archived.

## Add a routing rule

If lead routing is included on the current plan:

1. Enter a rule name.
2. Optionally narrow it to a rooftop, make, or model.
3. Optionally enter an assignee UUID or notification email.
4. Set the sort order, leave the rule active if it should apply, and select **Add rule**.

You can delete an existing rule from the same panel. When routing is plan-gated or no explicit rule matches, the screen reports that leads fall back to the marketplace contact email or sales staff.


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