> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pcnaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your plan and billing

> Choose a Free, Basic, or Pro plan and understand what each tier includes.

# Manage your plan and billing

## What does this do for me?

**Billing** is where you choose a plan, switch between billing frequencies, and see exactly which features your current tier includes. Paid plans are billed through Shopify, so you approve the charge on Shopify's secure screen.

## Choose a plan

1. Open **Billing** in the app nav.
2. Under **Billing frequency**, choose **Monthly** or **Annual**.
3. Under **Plans**, review each tier and select the action button:
   * **Upgrade to Basic** or **Upgrade to Pro** to move up.
   * **Downgrade to \[plan]** to move down.
   * **Switch to \[billing frequency]** to change cadence.
   * A tier you already have shows **Selected**.

Selecting a paid plan opens Shopify's secure approval screen. You are charged only after you approve.

## Plans and what they include

| Plan | Price | What it includes |
| - | - | - |
| **Free** | \$0/mo | Up to 30 manual same-day merges per month, merge notes, split-cart grouping, and address-conflict detection. |
| **Basic** | $7.99/mo (or $79.90/yr) | Everything in Free, plus unlimited manual merges, automated shipping-overage refunds, partial-payment reconciliation, and merchant-facing audit logs. Includes a 14-day free trial. |
| **Pro** | $14.99/mo (or $149.90/yr) | Everything in Basic, plus automated server-side merge rules, B2B merge approvals, the customer self-service portal, cross-location conflict resolution, channel-aware policy, the public merge API, and outbound webhooks. Includes a 14-day free trial. |

## Trial eligibility

Basic and Pro each offer a 14-day introductory trial to a shop with no recorded prior trial. The trial is one time for the shop across the paid plans. After Shopify confirms an active trial, the app records its first start time and keeps that history across cancellation and uninstall, so the shop does not get another trial afterwards.

## Downgrade to Free

Selecting **Downgrade to Free** opens a **Cancel your paid plan?** confirmation. Downgrading cancels any active recurring charge and returns the app to Free immediately after you confirm. Select **Keep current plan** to stay.

## Developer stores

On a verified Shopify development store, the **Billing** page shows a **Testing controls** card with an **Effective plan override** instead of real charges. This control is not shown to real merchants.

## Billing questions

The **Billing** page links to support and to the [Terms of Service](https://docs.pcnaid.com/nodes/shopify/order-merge-pro/merchant/help/terms.md), which describes plan prices and the trial lifecycle.

[Pcnaid Documentation](https://docs.pcnaid.com/namespace/index.md) › [Shopify Ecosystem](https://docs.pcnaid.com/hubs/shopify-ecosystem/index.md) › [Order Merge Pro](https://docs.pcnaid.com/nodes/shopify/order-merge-pro/index.md) › [Merchant](https://docs.pcnaid.com/nodes/shopify/order-merge-pro/merchant/index)


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