> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pcnaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Review and Convert Abandoned Checkouts

> Read the abandoned-checkout list and convert a single checkout into an editable Shopify draft order.

# Review and Convert Abandoned Checkouts

## What does this do for me?

The **Abandoned checkouts** page lists carts shoppers left behind. You can turn any one of them into a real, editable Shopify draft order, then edit it, send an invoice, or take payment over the phone.

## Before you begin

Cart conversion and outreach are available to authorized staff. Collaborator-only accounts see the list read-only.

## 1. Read the abandoned-checkout list

1. Open **Abandoned Cart Pro** and stay on **Abandoned checkouts**.
2. Review a row for the customer email or **Guest checkout**, the store name, the **Updated** time, the **Total**, the **Items** count, and the **Customer status** badge (**Existing customer** or **Guest**).
3. If a cart has no email, the row notes it cannot be email-recovered and suggests converting to a draft order instead.
4. Use the **Previous** and **Next** buttons to page through results.

The header shows the plan badge (for example **Free app access**) and your running **Monthly conversions** count against your limit.

## 2. Convert one checkout

1. On the checkout row, select **Convert**.
2. While the app works, the button reads **Converting...**.
3. On success a banner reports "Draft order #D... created successfully for CUR amount."

The app validates the draft order price against the checkout to the cent before creating anything, and it will not create a second draft order for a cart that was already converted. When a checkout has already been converted, the banner explains it was skipped to prevent duplicates.

## 3. Use the converted draft order

Open the draft order in **Orders → Drafts** in Shopify admin. From there you can edit it, collect payment, or send it as a quote.

## Recovery link

Select **Recovery link** on a row to open the shopper's abandoned checkout in a new tab.

## Next steps

* [Bulk convert checkouts](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/merchant/guides/bulk-convert-checkouts.md)
* [Generate WhatsApp/SMS links](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/merchant/guides/generate-whatsapp-sms-links.md)
* [Set up recovery emails](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/merchant/guides/set-up-recovery-emails.md)

[Pcnaid Documentation](https://docs.pcnaid.com/namespace/index.md) › [Shopify Ecosystem](https://docs.pcnaid.com/hubs/shopify-ecosystem/index.md) › [Abandoned Cart Pro](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/index.md) › [Merchant](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/merchant/index)


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