> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pcnaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Recovery Templates

> Build reusable email, SMS, and WhatsApp recovery templates with merge tags and a live preview.

# Create Recovery Templates

## What does this do for me?

Templates let you write your own recovery subject and body once and reuse them. Saved templates your plan is entitled to replace the built-in recovery copy.

## Before you begin

Saving templates requires the Shopify store account owner. Staff see the page read-only.

## 1. Open the editor

1. Open **Templates** in Abandoned Cart Pro.
2. Use the **Template editor** on the left.

## 2. Fill in the template

* **Template name** - required.
* **Channel** - **Email**, **SMS**, or **WhatsApp**.
* **Required tier** - **Free**, **Pro $4.99**, or **Advanced $12.99**.
* **Email subject** - enabled for email templates.
* **Message body** - must include the `{{recovery_url}}` merge tag.

Supported merge tags are `{{customer}}`, `{{recovery_url}}`, `{{store}}`, and `{{cart_total}}`. Empty fields fall back to the built-in copy. A **Live preview** pane shows sample values (customer "Alex", store "Aurora Goods", a USD 49.00 cart).

## 3. Save and reuse

1. Select **Save template**.
2. The editor switches to **Edit saved template**; later changes use **Update template**.
3. Select **Start new template** to begin a fresh one.
4. Under **Saved templates**, each saved template lists its name, channel, and required tier, with a **Load in editor** button.

If the selected **Required tier** is higher than your current plan, the template is disabled until that tier is active, with an **Upgrade plan** action.

## Next steps

* [Set up recovery emails](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/merchant/guides/set-up-recovery-emails.md)
* [Choose a plan](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/merchant/guides/choose-a-plan.md)

[Pcnaid Documentation](https://docs.pcnaid.com/namespace/index.md) › [Shopify Ecosystem](https://docs.pcnaid.com/hubs/shopify-ecosystem/index.md) › [Abandoned Cart Pro](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/index.md) › [Merchant](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/merchant/index)


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