> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pcnaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Brand Recovery Emails

> Set the sender name, logo, accent color, and button label for custom-branded recovery emails and preview them.

# Brand Recovery Emails

## What does this do for me?

Custom branding applies your store's identity to recovery emails sent through the custom-branded transport. You can set a sender name, logo, accent color, and button label, then preview exactly what customers receive.

## Before you begin

Custom branding requires the **Advanced \$12.99** plan. Changing it requires the account owner.

## 1. Open the brand editor

1. Open **Settings**.
2. Scroll to **Brand your emails**.
3. If you are not on Advanced, the editor is hidden and an upgrade prompt appears instead.

## 2. Set the brand fields

Fill in:

* **From name (shown to customers)**
* **Reply-to email (optional)** - must be a valid email address.
* **Logo URL (https PNG or JPG)** - must be an `https` URL.
* **Accent color (hex, e.g. #4f46e5)** - a hex color value.
* **Button label**

Select **Save brand settings**. These are display settings only; the app never asks for an email API key.

## 3. Preview and test

1. Under **Email preview**, the app shows the rendered email with sample values.
2. Select **Refresh preview** after editing to update it.
3. To send a real sample, enter an address in **Send a branded test email to** and select **Send test email**.

Test sends are available on **Advanced** and are throttled, and they respect the store's suppression list. If you navigate away with unsaved brand edits, the app warns you before leaving.

## Next steps

* [Set up recovery emails](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/merchant/guides/set-up-recovery-emails.md)
* [Create recovery templates](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/merchant/guides/create-recovery-templates.md)

[Pcnaid Documentation](https://docs.pcnaid.com/namespace/index.md) › [Shopify Ecosystem](https://docs.pcnaid.com/hubs/shopify-ecosystem/index.md) › [Abandoned Cart Pro](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/index.md) › [Merchant](https://docs.pcnaid.com/nodes/shopify/abandoned-cart-pro/merchant/index)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.